Dear Charlotte,
I
had to write and thank you for the magnificent job you did the other day cleaning
and detailing our kitchen tile and grout counters back to looking brand new.
I
have to admit that not only did I not believe that you could make our counters
look new like you said but I also found it hard to believe that you could spend
over eight hours methodically cleaning and detailing our tile and grout. All I
can say is seeing is believing.
You cleaned every nook, cranny, tile and grout joint. You removed the grout and
caulking where needed and then replaced it where needed. You also cleaned the
kitchen faucet and were able to remove all of the hard water build up, amazing.
Hiring you was
a whole lot less expensive then ripping out our counters, which of course was
not an option. Please feel free to use me as a reference any time. I'm looking
forward to you doing our master bath next.
J.S.
Pauma Valley
Dear
Charlotte,
I
have hated the grout color ( burgundy ) in our guest bathroom since we moved in
to our house. To replace the tile would of cost at least $10K. We just want to
thank you for the great job you did re-coloring the grout. Your expertise was
greatly appreciated on this project. You came in and made me just the right color
to match both of the existing tiles. I now love our tile.
Thank
God for Grout Colorant and you.
JN
Hidden Meadow
Dear
Charlotte,
I
just want to thank you so much for the magnificent job you did detailing all the
tile and grout in our master shower. Your product Shower Magic is really magic.
When I walked into our bathroom after you had cleaned it, I was so amazed. Wow
is all I could say. Thanks for the Shower Magic and Gentle Scrub. I look forward
to being able to take care of our tile easy and effortlessly with your excellent
cleaning products.
Lynette Weins
San Diego
Dear
Charlotte,
Thank
you for the magnificent job you did refinishing all of the floor tile in our home.
I really liked that you worked with us, showing use how we only needed to strip
off some of the sealer on the tiles and not all of it. I still can't believe how
great the kitchen looks. I was sure those stains were in the tile and would never
come out. But you were right, the stains were in the worn down sealer. Now the
kitchen floor looks as great as the rest of the house. I also want to thank you
for showing us MAGIC SLIDERS. With those on my furniture and your maintenance
instructions , we are sure that our floor will look as good as the day you finished
it ,a year from now and for years to come. Can't wait for you to do our bathroom.
JM
Hidden
Meadow Country Club
Escondido
Charlotte,
I just had to
write to you and thank you for our beautiful tiles that you stained to colour-match
the pillars in the front of our house. We just installed the tiles this past weekend.
We had a block party the other day and everyone in the neighborhood had to stop
by and say something about the tiles. You would not believe the compliments.
I have enclosed pictures of the before and after installation as well as the name
of three other neighbors who are interested in having you stain your Mexican Paver
tiles to colour-match their houses. When you said you could match any color you
weren't kidding. I just can't believe the colour-match you made.
Thank
you for the beautiful flower pots you also colour-matched. The front of our house
looks awesome. We can't wait to do the back yard. Please use me as a reference.
Thank you again.
Jan Marie
Yancovich
Designer/San Diego
Doug Otillio 6916 Southgate Dr. 92119 Dear Charlotte,
I just wanted to send you a quick note to thank you again. I cant believe the
difference that MY Custom Saltillo has made in my home. As you know, saltillo
tiles were never my favorite, but now that "Otillio Blue" pavers have been installed,
I get so many compliments on my decor. My floor is the perfect component that
tied my decorating all together.
If
I can ever be a reference for C.S.I., I would love to show off my home!
Yours Truly,
Doug
Otillio
San Diego, CA
Dear CSI:
You
guys are great! I looked all over the place for a tile that was truly original.
I didn't want what anyone could go to the store and copy. It still amazes me that
you matched the color of my sofa to create my color. I am looking forward to the
holidays to show off my custom colored pavers to my family.
Sincerely,
Jan
Peters
Ft. Collins, CO
Dear Charlotte,
I have
to let you know that I am impressed with your all surface cleaner
and the window cleaner. The all surface cleaner really
does a good job and leaves few if any streaks. I used
it on the "faux" marble in my bathroom and I can tell
you that of all of the products that I have used it left the
bathroom sparkling. I also used it all over the kitchen
and was impressed because it also left everything clean and
sparkling without the residue look you usually get on painted
cabinets. It did great removing the grease, etc. on my
chrome cooktop also. The shower magic did great on the
tile and grout in the shower. I was hoping that it would
remove whatever it is that is on the window in the shower and
unfortunately it did not. Do you have any additional tips
for this problem? The window cleaner is great, as I have
already told you.
I have
not started on the saltillo tiles yet, but I am looking forward
to getting them done sometime in the next few weeks. Please
send instructions for the best way to apply the sealer and also
the floor polish. Also, how long do I need to wait between
getting the old sealer and wax off and putting the new sealer
down, how long it will take for the sealer to dry before applying
the floor polish. Your products and hints for cleaning
have been great. I would also like to try your furniture
polish. I look forward to staying in touch and continuing to
use your products.
Sincerely,
Another Satisfied Customer
