PLEASE NOTE: CUSTOM SALTILLO INTERNATIONAL IS PROVIDING THIS INFORMATION AS A COURTESY TO CUSTOMERS AND INSTALLERS. WE ASSUME NO RESPONSIBILITY FOR TILE INSTALLATION.

GETTING STARTED

Always order at least 15% more tiles than needed for the area to be covered. Round the quantity up to full boxes so you can store tiles cleanly and conveniently in your garage, attic, or basement. The extra tiles will allow for any breakage that may occur during installation, as well as for possible future tile repairs. Many a homeowner has been relieved to have tiles handy for a later repair, transition to an additional room, or a new decorating plan.

Although some prefer to use contrasting grout, we lean very strongly towards a grout color that complement your Custom Saltillo Tiles. We have observed that complementary grout colors draw focus to the tiles, while contrasting the grout and tiles seems to draw more attention to the grout.

Grout specifically made for installation of Mexican Pavers is now widely available. Grout should be installed level with the tile. We recommend a 1/2' to 3/4'' grout joint to make up for the variation in sizing and thickness of the tiles. Fill all chips, cracks and lime pops with the same grout you are using to lay the Pavers. It takes at least 72 hours for grout to dry and cure.

Take Note

  • DO NOT SOAK TILES in water or set them in "wet mud" or install them over an uncured mortar bed! The excess moisture can cause the lime "pops" to pop or can cause "efflorescence" to occur. Temperature and humidity of the environment should be considered before starting installation. Temperature swings, change of seasons, and dampness prevent timely drying of grout, so all attempts should be made to compensate for these conditions by adjusting indoor air and heat settings accordingly.

  • Note: Be aware that Saltillo Pavers, when installed outside, will age and change as a result of the changing climate due to the sun, ultra violet lights and the weather. Saltillo Pavers are not frost resistant.

  • Lime pops are the result of limestone rising to the surface of the tile while baking. A thin crust forms over the limestone that, if broken or "popped", can leave a hole on the tile. Lime pops can be repaired with grout and then re-stained, if necessary. Efflorescence is a chemical reaction that can occur in cement-based materials when they are exposed to humidity during installation or curing. Efflorescence has a white, salty look that forms on the tile itself. Leaching is when the white salty look forms around the grout joint.

  • DO NOT USE ANY TYPE OF ADHESIVE TAPE on Custom Saltillo Pavers; or any other type of tile that is sealed with a surface sealer, such as Charlotte Mexican Paver Sealer, as it will pull off the finish when it is removed. NOTIFY ANY HOUSE PAINTERS OF THIS INFORMATION BEFORE THEY PREPARE THE AREA TO PAINT.

  • BEWARE OF CERTAIN CARPET PADS MADE OF RUBBER, for use under carpets, as they may stick to the tiles or leave marks on the tiles.

  • FOR MORE INFORMATION ON TILE INSTALLATION SPECIFICATIONS CALL THE CERAMIC TILE INSTITUTE OF AMERICA (CTIOA) 310-574-7800 OR VISIT THEIR WEB SITE AT www.ctioa.org.


SEALING, FLOOR POLISH AND MAINTENANCE OF YOUR CUSTOM SALTILLO TILES

If you have purchased Custom Saltillo Pavers in their raw form, please be advised that all porous tiles should be pre-sealed before they are grouted to prevent the tiles from being stained by the grout.

There are two types of sealers, impregnators and topical coatings.

Charlotte Impregnator Sealer works below the surface of tile to protect it from oil, grease and food stains. It is a specially formulated, environmentally safe, non-toxic, water-based sealer that provides a long lasting protective matte finish. Impregnator may be used on limestone, sandstone, flagstone, slate, marble, granite, quarry tile, grout, Saltillo, Tecate, and terra cotta Pavers. This product allows vapor transmission and is not affected by ultra-violet light. May be used for interior and exterior application.

Charlotte Mexican Tile Sealer is a specially formulated, clear, durable, medium gloss, water base sealer. It provides a long lasting protective coating that protects the tile from oil, grease and food stains. It may be used on Saltillo, Tecate, terra cotta Pavers, and slate. This product allows moisture vapor transmission and is not affected by ultraviolet light. May be used for interior and exterior application.


INSTALLATION

Install tile. Allow installation to cure over night. Grout tile. Allow grout to cure for a minimum of 72 hours before sealing the grout. Use the same sealer for the grout that was used to seal the tile. If you purchased our tiles pre-sealed, or stained and pre-sealed, you will need to seal the grout once it has cured with 1 to 2 coats of Charlotte Mexican Tile Sealer.


MAINTENANCE

Following the application of Charlotte Mexican Paver Sealer, we recommend that you apply 3-4 coats of Charlotte Floor Polish as a protective coat over the sealer, to protect your sealer from wearing. This is the product you learn to maintain and will need to re-apply periodically depending on surface traffic, to keep your tiles looking beautiful. Floor Polish is a clear, durable, floor finish that resists black scuffmarks and, when properly maintained, leaves a beautiful high-sheen finish. It may be used on all types of sealed adobe clay tiles, slate, unpolished natural stone and quarry tile. It may also be used on all resilient vinyl and linoleum floors. Floor Polish should be used over a clean, dry, previous sealed floor, as long as the sealer is in good condition and is properly bonded to the tile. Test a small area to ensure desired results. Coverage: 100 to 500 sq. ft. per gallon, depending on type of tile, texture of surface and method of application. Recommended for interior application.

We recommend cleaning with Charlotte All Surface Cleaner.

Tile floors also need protection from furniture scrapes and scratches. We highly recommend using Magic Sliders®; they move heavy furniture as easily as if it had wheels. Magic Sliders come in different sizes and are easy to install on your furniture. They are available from Custom Saltillo International and Charlotte Custom Products.

With the proper products and maintenance program, your tiles will look as beautiful as the day they were installed for years to come.

Products for the maintenance of Custom Saltillo Pavers can be purchased from our sister company,Charlotte Custom Products www.charlottesproducts.com. You may also order tapes on how to properly maintain your new Custom Saltillo installation.


Removing Efflorescence

Under normal wear, efflorescence diminishes on its own, as the moisture in the grout evaporates. Efflorescence can also be removed manually with a stiff-bristled brush. If the efflorescence is resistant to brushing, you may need to use an acid procedure to remove it.

Acid Cleaning Procedure:
Grout must cure a minimum of seven (7) days before acid cleaning. Removal of efflorescence, as well as minor grout haze, can be achieved by using Sulfamic acid cleaner. (Sulfamic acid is a mild, odorless, crystal.) Test a small, inconspicuous area and allow it to dry completely prior to treating the entire installation.

  1. Saturate the target with clean water and let soak for 15 minutes.
  2. Mix 8 oz. of sulfanic acid crystals to one (1) gallon of very hot clean water.
  3. Wipe up all excess water and then apply the acid solution. Pour enough acid solution on the grout so that it puddles in the joints. Then scrub it with a stiff nylon bristle brush.
  4. After scrubbing, let acid remain on grout for approximately 10 minutes; scrub again.
  5. Wipe up all acid solution with clean rinse water.
  6. In the final rinse it is necessary to neutralize the acid. This can be done by mopping or sponging the tiles and grout with a solution of 1/4 cup of ammonia to one (1) gallon of clean water. Let the tiles dry a minimum of 12 hours before applying any sealers or colorants.

CAUTION: Acid cleaners should not be used on soft natural stone such as Mexican Pavers, marble, limestone, or travertine installations. Always observe product precautions and wear appropriate safety equipment.


CHARLOTTE CUSTOM PRODUCTS

ALL SURFACE CLEANER - This pleasant lemon-scented product comes in a convenient spray bottle and is formulated for everyday cleaning. Unlike other cleaners, All Surface Cleaner quickly and easily disinfects, removes odors, kills germs and keeps them from spreading, deodorizing and cleaning in one easy step. Safe to use on tile, grout, marble, granite, slate, limestone, sandstone, flagstone, porcelain, Formica®, linoleum and walls.

GENTLE SCRUB - Now you don't have to hurt your surfaces to get them really clean! Although Gentle Scrub's creamy liquid formula is kind to your surfaces, it's as tough as any leading cleansing powder on stains. Safely removes soap scum and mineral deposits from chrome and stainless steel faucets and fixtures, porcelain, fiberglass, glass and ceramic tiles. You can also use Gentle Scrub to polish stainless steel sinks, faucets, fixtures, aluminum surfaces and brass. Great for removing aluminum marks and rust marks on tiles and porcelain surfaces.

SHOWER MAGIC - An effective cleaner for removing soap scum, hard water deposits and ring around the bathtub. Brightens white grout. It is safe to use on all ceramic tiles with white grout, glass doors, fiberglass showers and tubs, porcelain bathtubs, sinks, toilets and all bathroom and kitchen fixtures. Safely removes rust stains.

MARBLE & STONE CLEANER - Marble and stone multi-purpose cleaner removes soap scum and hard-water deposits on marble and stone, shower stalls, glass shower doors and fixtures, and porcelain tubs and sinks. M&S Cleaner is concentrated for deep cleaning and will safely clean marble, slate, limestone, granite, sandstone and other natural stones on counters or floors. Once area is clean, use All Surface Cleaner for everyday maintenance.
NOTE: DO NOT USE MARBLE AND STONE CLEANER ON BLACK MARBLE.

HEAVY DUTY WAX STRIPPER & DEGREASER - A concentrated, non-ammoniated stripper designed to remove heavy accumulations of waxes and floor finishes. Dissolves soil and grease and can handle the toughest jobs. May be used on all types of sealed adobe clay tiles, slate, quarry tile, and resilient vinyl and linoleum floors. Great for cleaning colored grout on floors and counter tops.

FLOOR POLISH - Floor Polish is a clear, durable, floor finish that resists black scuffmarks and, when properly maintained, leaves a beautiful high-sheen finish. May be used on all types of sealed adobe clay tiles, slate, unpolished natural stone and quarry tile. May be used on all resilient vinyl and linoleum floors. Floor Polish may be used over a clean, dry, previous sealed floor, as long as the sealer is in good condition and is properly bonded to the tile. Test a small area to ensure desired results. Coverage: 100 to 500 sq. ft. per gallon, depending on type of tile, texture of surface and method of application. Recommended for interior application.

GROUT SEALER - To seal grout and dense tile, such as quarry tile, marble and granite, use Charlotte's own formula Grout Sealer. This product was designed to provide excellent stain protection, especially in food preparation and serving areas. Recommended for interior and exterior applications. Expected wear 10 to 15 years.

IMPREGNATOR SEALER -Impregnator works below the surface of tile to protect it from oil, grease and food stains. It is a specially formulated, environmentally safe, nontoxic, water-based sealer that provides a long lasting protective matte finish. Impregnator may be used on limestone, sandstone, flagstone, slate, marble, granite, quarry tile, grout, Saltillo, Tecate, and terra cotta Pavers. This product allows vapor transmission and is not affected by ultraviolet light. May be used for interior and exterior application.

MEXICAN TILE SEALER - Mexican Tile Sealer is a specially formulated, clear, durable, high gloss, water base sealer. It provides a long lasting protective coating that protects the tile from oil, grease and food stains. May be used on Saltillo, Tecate, terra cotta Pavers, and slate. This product allows moisture vapor transmission and is not affected by ultraviolet light. May be used for interior and exterior application.

We also have Cleaning Kits, Re-Grouting Kits and Re-Caulking Kits!


CHARLOTTE'S TIPS

  • Always read product label for specific directions and precautions before using any cleaning product.

  • Always test area to determine outcome.

  • For glazed tiles with white grout, use Shower Magic to clean tiles and All Surface Cleaner for daily maintenance. For glazed tile with colored grout, marble, or limestone, use Marble & Stone Cleaner for thorough cleaning and All Surface Cleaner for daily maintenance.

  • Unglazed, porous tiles will absorb stains, so they need to be sealed. Use either Charlotte Mexican Paver Sealer for a high gloss finish or Charlotte Impregnator Sealer for a matte finish. Both products are excellent sealers to use on slate, Mexican Pavers and all clay tiles.

  • To clean dirty grout, use Heavy Duty Wax Stripper & Degreaser with a brass tipped brush.

 

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